Frequently Asked Questions
Q.Does the price include set up and delivery?
A.No, although we do offer free pick up from our warehouse
Q.Do you deliver to other cities?
A.Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
Q.Does the rental time include your set up time?
A.No. We arrive early to deliver. Ensuring your equipment is ready to use by the scheduled time
Q.When do you set up?
A.That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
Q.What payments do you take?
A.Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
Q.What if we need to cancel?
A.Please check out our policies page for details.
Q.Do you require a deposit?
A.Yes all orders require a 30% Credit Card deposit.